{"id":722,"date":"2023-01-24T10:24:54","date_gmt":"2023-01-24T08:24:54","guid":{"rendered":"https:\/\/ocvision.eu\/privacy-policy\/"},"modified":"2026-09-10T10:43:11","modified_gmt":"2026-09-10T08:43:11","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ocvision.eu\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\n

Updated on April 28, 2026 (translation from original Latvian language available at https:\/\/ocvision.eu\/lv\/privatuma-politika\/<\/a> ).<\/p>\n\n\n\n

Clients \/ Patients are our greatest value, therefore OC VISION, as a responsible company, complies with the requirements of Regulation (EU) 2016\/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (also known as the General Data Protection Regulation).<\/p>\n\n\n\n

This privacy policy, hereinafter \u2013 the Policy, describes the procedure by which LLC OC VISION, registration No. 40003105710, Ulbrokas iela 34, Riga, LV-1021, hereinafter \u2013 OC VISION, processes personal data.<\/p>\n\n\n\n

The term OC VISION also includes OC VISION group companies \u2013 LLC \u201cVISION EXPRESS BALTIJA\u201d, registration No. 40003047732, Ulbrokas iela 34, Riga, LV-1021, as well as the brands OptiO, Vision Express, VIZIONETTE, Lornete, Dr.Lensor, Opptica, Diviniti, and the websites www.ocvision.eu<\/a>, www.optio.lv<\/a>, www.visionexpress.lv<\/a>, www.vizionette.lv<\/a>, www.lornete.lv<\/a>, www.lensor.eu<\/a>, www.opptica.eu<\/a>, www.diviniti.eu<\/a>, www.redzesparbaude.lv<\/a>, www.dzirdesparbaude.lv<\/a>.<\/p>\n\n\n\n

This Policy is applicable if the Client \/ Patient uses, has used, or has expressed a desire to use the services provided by OC VISION, or is in any other way connected with the services provided by OC VISION, including in relations with the Client \/ Patient established before this Policy entered into force.<\/p>\n\n\n\n

This Policy is also applicable in cases when a person has turned to us with a request to provide a healthcare service. In such cases, the person, in accordance with the regulatory enactments, is referred to as a \u201cPatient\u201d. This Policy applies both to cases where a natural person is in the status of a Client and to cases where a natural person is in the status of a Patient.<\/p>\n\n\n\n

1. Definitions<\/strong><\/p>\n\n\n\n

Processing<\/strong> \u2013 is any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.<\/p>\n\n\n\n

Controller<\/strong> \u2013 OC VISION, actual service provision address: both the Controller’s legal address and the Controller’s stores, the list of which is available at www.ocvision.eu and is updated as soon as a new store is opened, OC VISION online stores, and in exceptional cases, mobile trading places.<\/p>\n\n\n\n

Client \/ Patient<\/strong> \u2013 any natural person who uses, has used, or has expressed a desire to use any services provided by the company, goods sold, or is in any other way connected to them.<\/p>\n\n\n\n

Personal data<\/strong> \u2013 any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, phone number, email address, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.<\/p>\n\n\n\n

2. Applicable Legal Acts<\/strong><\/p>\n\n\n\n

2.1. Regulation (EU) 2016\/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (April 27, 2016).<\/p>\n\n\n\n

2.2. Personal Data Processing Law.<\/p>\n\n\n\n

2.3. Medical Treatment Law.<\/p>\n\n\n\n

2.4. Patients’ Rights Law.<\/p>\n\n\n\n

2.5. Consumer Rights Protection Law.<\/p>\n\n\n\n

2.6. Regulations regarding Distance Contracts.<\/p>\n\n\n\n

2.7. Advertising Law.<\/p>\n\n\n\n

2.8. Cabinet Regulation No. 265 \u201cProcedures for the Keeping of Medical Documents\u201d.<\/p>\n\n\n\n

2.9. Information Society Services Law, etc.<\/p>\n\n\n\n

3. General Provisions<\/strong><\/p>\n\n\n\n

3.1. This Policy provides general information on how OC VISION processes personal data. More detailed information on personal data processing is provided to Clients \/ Patients in response to requests, by informing them personally, or is included in contracts and other documents related to OC VISION services, as well as on the websites indicated by OC VISION.<\/p>\n\n\n\n

3.2. OC VISION, within the framework of applicable regulatory enactments, ensures the confidentiality of personal data and has implemented appropriate technical and organizational measures to protect personal data from unauthorized access, unlawful processing or disclosure, accidental loss, alteration or destruction.<\/p>\n\n\n\n

3.3. OC VISION may use personal data processors at its own discretion for the processing of personal data. In such cases, OC VISION takes the necessary measures to ensure that such personal data processors process personal data in accordance with OC VISION instructions, ensuring an appropriate level of security, as well as in accordance with applicable regulatory enactments. Information on which processors OC VISION cooperates with can be obtained by contacting us, writing to the email address specified in this policy.<\/p>\n\n\n\n

3.4. If OC VISION updates this Policy, the current version of the Policy will be published on OC VISION websites, while previous versions of the Policy can be reviewed by contacting us, writing to the email address specified in this policy.<\/p>\n\n\n\n

3.5. In order to provide the Client \/ Patient with better and more suitable products and services, as well as to ensure, maintain, protect and improve existing products and services, OC VISION processes data compiled from the provision of services.<\/p>\n\n\n\n

3.6. To remind the Client \/ Patient about the need to perform a vision check, OC VISION may contact the Client \/ Patient using the contact information provided by them.<\/p>\n\n\n\n

3.7. This Privacy Policy is prepared in the Latvian language, which is the original, governing instrument and the basis of the parties’ agreement. In the event of any contradictions, ambiguities or different interpretations arising between the Latvian version of this document and any of its translations into another language, the Latvian version shall prevail and be legally binding.<\/p>\n\n\n\n

4. Purpose of Personal Data Processing and Categories of Processed Personal Data<\/strong><\/p>\n\n\n\n

4.1. Purpose \u2013 Client \/ Patient identification<\/p>\n\n\n\n